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Here’s What Happened When I Tried Superhuman for Email Reply Generating
Let’s talk about email.
It’s probably the single biggest time sink in your day, right?
Especially when you’re deep in the trenches of Productivity and Assisting.
Replying to emails?
It feels like a job in itself.
And let’s be honest, most replies are… repetitive.
Or they require just enough thought to break your focus entirely.
AI is everywhere now.
It’s changing how we do everything.
So, I had to ask: can it fix the email problem?
Specifically, the Email Reply Generating problem?
That’s when I stumbled onto Superhuman.
They market themselves as the fastest email experience ever built.
Bold claim.
But could it actually deliver on the promise of making email replies painless?
Could it genuinely give me back hours in my week?
I decided to put it to the test.
This is what happened.
Table of Contents
- What is Superhuman?
- Key Features of Superhuman for Email Reply Generating
- Benefits of Using Superhuman for Productivity and Assisting
- Pricing & Plans
- Hands-On Experience / Use Cases
- Who Should Use Superhuman?
- How to Make Money Using Superhuman
- Limitations and Considerations
- Final Thoughts
- Frequently Asked Questions
What is Superhuman?
Okay, first things first.
What exactly is Superhuman?
It’s an email client.
Think of it as a souped-up version of Gmail or Outlook.
But it’s built from the ground up with speed and AI in mind.
They target professionals who live in their inbox.
Founders, executives, sales teams, and yes, people focused on productivity and assisting.
The core idea is to make email so fast, you reach Inbox Zero every day.
Sounds like a pipe dream, right?
Their whole interface is designed for speed.
Keyboard shortcuts for everything.
No mouse needed if you get good at it.
But the real secret sauce, especially for folks drowning in replies, is the AI.
It’s baked right into the composer.
This isn’t just about sending faster.
It’s about writing faster.
Writing *better* replies, faster.
That’s the promise that got my attention.
It’s not just an AI tool; it’s an AI-powered email client.
That integration is key.
No copy-pasting between different windows.
It’s all there, in the flow of your email.
This is built for people who measure their day in output.
People who know every minute saved matters.
So, that’s the basic rundown.
A premium email client using AI to make you ridiculously fast.
Specifically at handling the sheer volume of messages you get.
And for anyone focused on Productivity and Assisting, that volume is often the main killer of time.
Handling those replies efficiently is the game.
Key Features of Superhuman for Email Reply Generating
Alright, let’s get into the specifics.
What does Superhuman actually *do* that makes it good for Email Reply Generating?
It’s got a few tricks up its sleeve.
- AI Compose & Reply:
This is the headline feature.
When you hit reply, a little AI button appears.
You give it a short prompt.
Something like, “reply saying I agree and will send the document tomorrow.”
Or, “ask for clarification on point number 3, politely.”
Superhuman reads the original email context.
Then it drafts a reply for you.
Instantly.
It tries to match the tone.
It pulls in relevant details from the thread.
It’s not always perfect, but it gets you 80% of the way there in seconds.
This kills the blank cursor problem.
You know, staring at a blank reply box, wondering how to start.
Gets you straight to editing and sending.
- Instant Summaries:
Okay, not strictly reply generation, but crucial *before* you reply.
Got a long email chain?
Forwarded thread that goes on forever?
Superhuman can summarise it for you.
Gives you the key points.
Who said what, when, and what the main ask is.
Saves you scrolling through pages of text.
You understand the context fast.
Then you can use the AI Reply feature, grounded in the summary.
This is a massive time saver for complex conversations.
- Keyboard Shortcuts & Command Palette:
Again, not AI reply *generating*, but foundational to the speed.
Everything has a shortcut.
Reply? Hit ‘r’.
Send? Cmd+Enter (or Ctrl+Enter).
Move to the next email? ‘j’.
Archive? ‘e’.
The command palette (Cmd+k) lets you do anything – snooze an email, schedule a message, add a reminder – without touching the mouse.
Why does this matter for replies?
Because the AI generates the draft fast, and these shortcuts let you edit, format, and send it even faster.
It removes friction from the *entire* email workflow, not just the writing part.
Reply generated, BAM, sent.
Next email.
- Templates & Snippets:
You reply to similar things all the time, right?
“Thanks for reaching out, here’s the info…”
“Regarding your question about X, the answer is Y…”
Superhuman lets you save these as snippets.
Type “//” and the name of your snippet.
It expands into your pre-written text.
Combine this with AI:
Use a snippet for the core structure or common questions.
Then use AI to fill in the specifics based on the current email.
It’s like having a library of smart canned responses.
Reusable, fast, and keeps things consistent.
- Undo Send:
We all do it.
Send an email then immediately spot a typo.
Or realise you attached the wrong file.
Superhuman has a built-in undo send feature.
Gives you a few seconds to pull it back.
Saves you from those embarrassing follow-up emails.
Crucial when you’re sending volume, which is what faster replies enable.
So, it’s not just one magic AI button.
It’s the AI combined with a system built for speed.
The AI Reply Generating gets you started.
The summaries give you context.
The shortcuts and snippets make editing and sending lightning fast.
That’s how it tackles the reply problem head-on.
Benefits of Using Superhuman for Productivity and Assisting

Okay, feature lists are nice, but what’s the actual payoff?
Why should someone in Productivity and Assisting even consider this?
It boils down to a few key things.
Massive Time Savings: This is the big one.
Think about how much time you spend every day just *processing* email.
Reading, drafting replies, finding information in old threads.
Superhuman claims to save users “hours per week.”
And honestly, after using it, I believe it.
The speed at which you can triage, read, summarise, and reply is genuinely faster than standard clients.
Saving hours isn’t just a nice-to-have.
It’s a direct injection of free time back into your schedule.
Time you can spend on high-value tasks.
Generating reports, planning projects, actually *doing* the core job instead of managing the inbox.
Higher Quality Replies (Faster): This might sound counter-intuitive.
How can AI make replies *better*?
Well, the AI drafts a solid starting point.
It often includes details from the original email you might have missed in a rush.
It handles basic phrasing and structure.
This leaves you free to focus on the nuance.
You spend your time refining the message, ensuring the tone is perfect, adding those crucial human touches.
Instead of spending 5 minutes drafting a basic reply, you spend 10 seconds getting a draft and 4 minutes perfecting it.
Result? Better quality communication, still faster than doing it all manually.
Reduced Cognitive Load: Email is tiring.
Each new message is a little mental task.
Reading, understanding, formulating a response, finding relevant info…
Superhuman reduces this burden.
Summaries cut down reading time.
AI drafts reduce writing effort.
Shortcuts make actions automatic.
This frees up your brainpower for the important stuff.
You’re not drained by wading through your inbox.
You can tackle your main work with more energy and focus.
Staying On Top of Everything: In Productivity and Assisting, things move fast.
Emails pile up.
Requests get buried.
Superhuman’s speed and organisation features (like powerful search, split inbox, reminders) mean fewer balls are dropped.
You can process your inbox faster, ensuring nothing important slips through the cracks.
This leads to more reliable communication.
Better follow-through.
And a calmer sense of being in control of your inbox, instead of controlled by it.
Think of it as equipping yourself with a high-performance machine for email.
It doesn’t just help you write replies; it optimises the entire email workflow.
For anyone whose job heavily involves managing communication and freeing up their own time for core tasks, these benefits are significant.
Pricing & Plans
Alright, let’s talk about the elephant in the room.
Price.
Because Superhuman isn’t cheap.
They famously positioned themselves as a premium product early on.
There is no free plan.
Their standard pricing is around $30 per month.
Per user.
This is significantly more than standard email clients (which are often “free” bundled with other services).
Or even other AI writing tools you might use separately.
So, you have to ask: is it worth it?
The argument Superhuman makes is that the time you save easily justifies the cost.
If it saves you 5-10 hours a week, and your time is worth anything more than £5-6 an hour, you’re ahead.
For many professionals, their time is worth a lot more.
The premium version includes everything we’ve talked about:
AI Compose & Reply.
Instant Summaries.
All the speed features: shortcuts, snippets, split inbox, reminders.
Priority support.
They sometimes offer tailored plans for teams, which might adjust the per-user cost slightly depending on the size.
Compared to alternatives?
Most AI writing tools require you to copy-paste into your email client.
They might cost £10-20 a month.
But they don’t speed up the *rest* of your email workflow – the reading, sorting, sending.
Standard email clients (Gmail, Outlook) are free but lack the integrated AI and speed features.
Other premium email clients exist, but few focus on AI to the same degree.
Superhuman is essentially bundling a high-end email client with integrated, powerful AI writing features.
It’s a significant investment for a single tool.
But if email is a bottleneck costing you valuable time daily, that £30 could be the cheapest way to buy yourself back hours.
You need to look at your hourly rate and honestly assess how much time email is currently consuming.
Then see if the potential time savings from Superhuman justify that monthly fee.
It’s not for everyone, especially if email isn’t a core part of your workload.
But for high-volume users, the economics can make sense.
Hands-On Experience / Use Cases

Okay, enough theory.
What was it actually *like* to use Superhuman for Email Reply Generating?
I dropped my regular email client and went all-in for a few weeks.
The first thing you notice is the speed.
Everything loads instantly.
Moving between emails is seamless.
The keyboard shortcuts felt clunky at first.
There’s a learning curve, for sure.
But they have onboarding sessions that teach you the ropes.
After a few days, it starts to become second nature.
Then I started playing with the AI features.
The AI Compose & Reply is accessed by hitting `Cmd+J` (or `Ctrl+J`).
A small prompt box appears.
I tried simple requests first.
Replying to meeting invites: “reply confirming I’ll be there.”
Replying to informational emails: “thank them for the info.”
It works perfectly for these. Saves typing out “Thanks so much for sending this over, looks great.”
Then I tried more complex stuff.
Replying to a client query about a project delay: “explain the delay is due to supplier issues and we expect to resolve it by Friday.”
The draft it generated was professional.
It pulled the client’s name and the project context.
It wasn’t *perfect*, but it gave me a solid base.
I spent 30 seconds tweaking it instead of 5 minutes writing it from scratch.
Another use case: replying to introductions.
Someone introduces you to a potential partner.
Prompt: “thank [introducer’s name] for the intro and suggest a quick call with [new person’s name] next week.”
It drafts that whole thank you and proposed next step.
It even includes the names correctly.
Saved me typing out that polite introductory paragraph every single time.
The summaries feature?
Lifesaver.
Especially when you’re brought into a long thread.
Hit the summary button, get the gist, then hit the AI reply button to draft your input based on that summary.
Seamless.
It’s not like using a separate AI tool where you copy the email, paste it, get the response, copy the response, paste it back.
It’s all happening *within* the email window.
The workflow feels integrated and natural, after you get past the initial learning curve.
It truly does make handling a high volume of emails feel less like a chore and more like a streamlined process.
My inbox moved from a stagnant pond to a flowing river.
Less time spent *in* email, more time spent *out* of it, on real work.
Who Should Use Superhuman?
So, is Superhuman for everyone?
Definitely not.
Given the price point and the focus on speed, it’s built for specific user profiles.
If you check your email once a day and get ten messages, you absolutely do not need Superhuman.
Who *does* need it?
Professionals with High Email Volume: This is the core audience.
People who get dozens, maybe hundreds, of emails daily.
Founders, executives, sales reps, customer support teams, busy project managers.
If managing your inbox takes up a significant chunk of your day (say, 1-2+ hours), Superhuman is designed to cut that down.
People Focused on Productivity and Assisting: PAs, EAs, virtual assistants, operations managers.
Roles where managing communication for yourself or others is a primary function.
Drafting emails, scheduling, replying to queries, keeping stakeholders informed – this is bread and butter.
Superhuman directly impacts the efficiency of these tasks.
Users Who Value Speed & Efficiency: Some people just hate slow software.
They optimise everything.
If you’re the type who learns keyboard shortcuts for every application and gets annoyed waiting for things to load, Superhuman will appeal to you.
The speed is addictive.
Teams Working Collaboratively Via Email: The speed and organisation features help teams stay on the same page.
Shared inboxes, delegated access, instant search – these improve team communication flow.
Plus, consistent, fast replies externally reflect well on the whole team.
Anyone Looking to Reach & Maintain Inbox Zero: For some, Inbox Zero is a goal in itself.
It’s a way to feel in control.
Superhuman’s workflow is specifically designed to help you process emails quickly and archive or action them.
It turns email management into a streamlined process rather than an endless backlog.
If you fit one or more of these descriptions, particularly the high email volume or a role centered around Productivity and Assisting that involves heavy communication, Superhuman is likely worth considering.
If email is a minor part of your day, save your money.
It’s a tool for power users who need every edge they can get in communication speed and efficiency.
How to Make Money Using Superhuman

Okay, you’re using Superhuman, crushing your inbox.
But can this tool actually help you make *more* money?
Absolutely.
It’s not a direct money-making tool like selling a product, but it’s a powerful lever for efficiency that translates into income, especially in Productivity and Assisting roles.
Here’s how:
- Offer Premium Virtual Assistant Services:
As a VA or EA, time is literally money.
The more efficiently you manage clients’ inboxes, the more clients you can take on or the more valuable you become to existing clients.
Using Superhuman, you can process email faster than VAs using standard tools.
This means you can offer “premium” email management packages.
Market yourself as an “Inbox Management Expert” using advanced tools like Superhuman to guarantee faster response times and clearer communication.
You can charge more per hour or package your services based on the volume of emails handled efficiently.
Clients pay for speed and reliability, and Superhuman helps you deliver both.
- Increase Your Billable Hours Capacity:
If you bill clients based on your time (consultants, freelancers, agencies), every hour saved on email is an hour you can spend on billable work.
Suppose Superhuman saves you 10 hours a week on email management and Email Reply Generating.
If your hourly rate is £50, that’s £500 in potential extra billable revenue *per week*.
£2000 a month.
Suddenly, the £30/month for Superhuman looks like a fantastic investment with a huge ROI.
It directly expands your capacity to earn.
- Improve Sales & Client Communication Speed:
In sales, speed matters.
Replying quickly to leads increases conversion rates.
For existing clients, fast, clear communication builds trust and reduces churn.
Using Superhuman’s AI to draft quick, personalised responses means leads and clients aren’t waiting hours for a reply.
This translates to more closed deals and happier clients, both directly impacting revenue.
It’s a competitive edge in responsiveness.
Case Study Idea (Hypothetical):
Meet Sarah. She’s a freelance EA charging £30/hour.
Before Superhuman, she spent ~3 hours per day on email for her 3 main clients (1 hour each).
That’s 15 hours/week.
After integrating Superhuman, she cut that down to ~1.5 hours per day (30 mins each).
That’s 7.5 hours saved per week.
Those 7.5 hours are now billable time she can spend on more complex tasks for her clients, or take on an extra client.
At £30/hour, that’s an extra £225 she *can* earn per week from her existing clients or £225 she can make from a new client in that freed-up time.
Her £30/month Superhuman cost is enabling her to potentially earn £900 extra *per month*.
That’s the power of efficiency applied to billable work or capacity.
Superhuman is a tool that lets you do your job significantly faster and better, freeing you up to do *more* valuable, income-generating work.
Limitations and Considerations
No tool is perfect, and Superhuman has its points to consider before jumping in.
It’s important to be realistic.
Cost: We’ve already covered this, but it bears repeating.
£30/month is a significant price tag for an email client.
You need to justify this cost based on your own workload and potential time savings.
If you don’t live in your inbox, it’s likely overkill.
Learning Curve: The speed comes from mastering keyboard shortcuts and the command palette.
This isn’t click-and-point email.
There’s an initial investment of time to learn the system.
Superhuman provides excellent onboarding, but you have to commit to it.
If you’re not willing to change your habits, you won’t get the full benefit.
AI Accuracy & Quality: The AI for Email Reply Generating is good, but it’s not magic.
It provides a draft.
You *must* review and edit it.
Sometimes the tone is slightly off.
Sometimes it misunderstands nuance.
You can’t blindly trust it and hit send.
It’s an assistant, not a replacement for your own judgement and writing skills.
You still need to read carefully and ensure the reply is exactly what you intend.
Limited Customisation Compared to Some Clients: Superhuman is opinionated software.
It’s built a certain way for speed.
If you like heavily customising your email layout, rules, and filters in complex ways, you might find Superhuman more rigid than something like Gmail or Outlook.
It focuses on core functions executed quickly.
Integration Ecosystem: While it integrates with calendars and some basic tools, its integration ecosystem isn’t as vast as Google Workspace or Microsoft 365.
If your workflow relies heavily on deep integration with specific third-party apps tied to your email client, check Superhuman’s compatibility.
These aren’t necessarily dealbreakers, but they are important factors.
The cost is the main hurdle for most.
The learning curve requires commitment.
And remembering the AI is a powerful *drafting* tool, not a final auto-responder, is crucial for maintaining quality.
Weigh these against the potential benefits before deciding if it’s the right fit for your needs in Productivity and Assisting.
Final Thoughts
So, is Superhuman the silver bullet for email?
For many, especially those operating in the high-pressure world of Productivity and Assisting, it comes pretty close.
It takes the most time-consuming part of email – managing the volume and crafting replies – and injects serious speed and efficiency using AI.
It’s not just about the AI though.
The entire experience is built around getting things done fast.
The shortcuts, the flow, the intelligent features like summaries and snippets.
It creates a frictionless path from receiving an email to processing it.
For me, the biggest impact was reclaiming mental space.
The dread of a overflowing inbox lessened.
Knowing I could process emails quickly meant I checked them more strategically, rather than letting them sit and stress me out.
The AI Reply Generating feature is a game-changer for common responses and getting past writer’s block on more complex ones.
It significantly reduces the effort involved in replying.
Yes, it’s expensive.
Yes, there’s a learning curve.
But if email is a major bottleneck in your day, and you value your time, the potential ROI is massive.
It allows you to move from reactive email management to proactive work.
It’s a tool built for people who understand that efficiency isn’t just about doing things faster, but about freeing up capacity for higher-value activities.
If you’re spending hours daily on email, especially Email Reply Generating, and you’re serious about optimising your workflow, I recommend giving Superhuman a serious look.
Assess your email habits, calculate the value of your time, and see if the potential time savings outweigh the cost.
For many in Productivity and Assisting roles, the answer will be a clear yes.
It’s not just an email client; it’s an investment in your productivity.
Visit the official Superhuman website
Frequently Asked Questions
1. What is Superhuman used for?
Superhuman is a fast, AI-powered email client designed for professionals with high email volume.
It’s used to manage email faster, reach Inbox Zero, and improve communication efficiency.
It’s particularly strong for tasks like Email Reply Generating and quickly processing large numbers of messages, benefiting roles in Productivity and Assisting.
2. Is Superhuman free?
No, Superhuman is a premium service.
There is no free plan available.
It operates on a monthly subscription model.
3. How does Superhuman compare to other AI tools?
Unlike standalone AI writing tools, Superhuman integrates AI directly into the email client.
It uses AI for drafting replies and summarising threads, but it also combines this with a full suite of speed features like keyboard shortcuts, snippets, and fast search, optimising the entire email workflow rather than just the writing part.
4. Can beginners use Superhuman?
Beginners can use Superhuman, but there is a learning curve associated with its shortcut-heavy interface.
Superhuman provides extensive onboarding and support to help new users get up to speed quickly and master the features.
5. Does the content created by Superhuman meet quality and optimization standards?
Superhuman’s AI generates drafts based on the context of the email.
The quality is generally high for drafting purposes, providing a strong starting point.
However, users should always review and edit the AI-generated content to ensure it meets specific quality, tone, and any necessary optimisation standards before sending.
6. Can I make money with Superhuman?
Yes, indirectly.
By significantly increasing your email efficiency, especially in Productivity and Assisting roles, Superhuman frees up time.
This saved time can be used for more billable work or to take on more clients, directly increasing your earning capacity.






